International shipping fee (Free shipping in Japan.)
For the oversea shipping, the shipping cost and the duty will be on you. Import duties and taxes may be applied upon customs clearance into your country. Please pay these costs directly to the delivery agents or the customs office on delivery. For details, please contact to the customs office of your country.
Payment will be requested as of the date set by your credit card company.
Product delivery timing
The shipment method is a letter pack plus. We will ship items within 7 business days after confirmed your payment.
We cannot replace, change or cancel the ticket that you decide to purchase at your request for any reason whatsoever.
Please check the items soon after you received the package. We are sorry that we do not cancel your order after you paid. However we can change your ordered items under the followings;
Received wrong items which are different from your order.
The item is damaged or defective
If reasons are arising from us, we accept returns and exchanges. Please contact us within 7 days after receiving merchandise.
If the training was cancelled due to the inconvenience of our company, we shall refund the entire amount that has been paid to us. We will bear the applicable transfer charges during that time. Please note if your vouchers are lost, stolen, damaged, or destroyed, we do not accept refunds.
How to book
Find out more about how to book your flight experience, plus information on how to redeem your experience using our booking system.
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